Bewerbungen » If success was defined

You are serving great food. Your establishment is new Wholesale Hats Free Shipping , spotless and inviting and yet you are not getting the repeat visits that you expect. What's up? What's going wrong?


The answer may lie with your people skills?


Why do people come to your restaurant? By now you should know why people frequent your restaurant?or at least you should know why they don't.


They do not come for cheap food. It's cheaper at home and there is certain to be cheaper restaurants than yours.


They certainly come to eat different foods that they cannot make at home but there are plenty of similar restaurants to yours.


So you will have worked out your ?unique selling benefit? and you will have marketed that. They don't come back and you have to discover what it is that is not providing the benefit that they were expecting.


Often the answer is with your people. Customers come for the total experience. It will not matter whether the food is excellent and the coffee outstanding if the waiting staff is unfriendly and distant. Their evening will have been ruined and they will not come back again.


When you employ front-of-house employees their technical skills are not as important as their attitude.


You can teach a person the technical skills but it is almost impossible to teach them to change their attitudes. If your applicant finds it difficult to smile during her interview then she is certain to be an unsmiling distant waitress. She is not for you.


A warm and friendly applicant with little experience is by far the better prospect.


What about your own people skills? In our consulting we quite often see managers whose dealing with patrons is excellent but with staff and others atrocious.


Never give your staff a 'dressing down? in front of customers. It makes customers uncomfortable at best and downright angry if they have established a rapport with the staff member.


Your attitude toward staff should be one that leads them to better service and higher morale.


Will they ever need strong criticism? They sure will?but keep it between yourselves.




Breakthrough Scientific Research on the Amoeba And Why You Must Know This!


I know this sounds incredible but you must read this. It happened last night at about 1:00 AM EST. I was making the hour drive home after meeting my friend Dave. We have been meeting together over the last couple of weeks to watch the NBA championship round. Yes? I am still recovering from the loss! Dave and I have been Pistons? fans our entire lives.


As I was driving home through the country roads with the windows and sunroof open and the sounds of country music being played by the myriads of insects in the choir, I was listening to some incredible research on the radio. It comes from the laboratories of the University of Berkeley in California. Just recently a study completed here has dumbfounded the scientific community. And it speaks very clearly to you?especially to you and me who want to create successful products and build a cash-cow business. Here is what is unbelievable... The object of incredulity for these Berkeley scientists? A Petri dish with amoeba. That's right!


Now if you don't know what amoeba are Wholesale Hoddies Free Shipping , I suggest you take an introductory science course or you can believe my definition! Ameoba are one-celled organisms, so tiny they require the use of electron microscopes to study them properly. They are some of the simplest created creatures on our planet.


And here's the research. Follow along because the application for you is incredible.


The Berkeley scientists created the perfect environment for the amoeba?.probably some Krispie Kremes Wholesale T-shirts Free Shipping , rootbeer and perhaps some candy floss (well, that would be my perfect environment!). Not sure what the scientists deemed as perfect but guess what!!! The amoeba living in perfect ?amoeba surroundings? died! That's correct. They simply died.


The Berkeley Scientists Were Shocked!


The researchers concluded that based on this finding Wholesale Shirts Free Shipping , all living creatures require an environment that is less than optimal. In other words, an environment that poses some risks to the amoeba is the best way for amoeba to flourish.


And this includes all living organisms. Now Here's What the Ameoba Experiment Tells You You require a hostile and less than optimum environment for you to truly flourish. Let's think about your own business as an author or as someone who has information productsservices that you exchange for money in the market place.


And this probably applies to you right now.


Many people I speak with Wholesale Hats China , including some of my clients, expect success to fall in their laps. They expect an optimum environment for success. However Wholesale Hoddies China , for those of you who have been in business for any length of time, you know this is just not a fact.


You probably struggle with issues of getting an idea into the market place. You probably fret over how to drive traffic to your website. You perhaps even lie awake at night planning the newsletter you want to write and how to convert it into cash flow in your business.


Guess What?


These problems are great! This is where your greatness resides. In the face of adversity. In the grips of fear Wholesale T-shirts China , uncertainty and self-doubt. Your character is molded here.


You will develop best in the midst of adversity. When others say you ?can't.? When others say, ?Who are you to do that?? When others expect you to fail and shout Wholesale Shirts China , ?But you gave up a great pension as an educator!?


Be careful of how you view success.


One of my pet peeves is business owners who feel the need to brag about their purchases in their newsletters. As if success is defined by material status. Now, don't get me wrong'material things are great?but they should not be the defining reason as to why you are in business. Nor do I think it is very professional to do so.


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